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Media Safety Guidelines

We value you, the dedicated members of the media, who take the time to cover our projects and our personnel. To provide you the safest environment in which to do so, we ask that all press covering any City of St. Louis Water Division work site adhere to the following guidelines:

  1. If in the zone(s) fifty feet or more outside our loopers, no special protective gear is required.

  2. If within fifty feet of Water Division loopers, the following Personal Protective Equipment (PPE) is recommended:

    • Non-slip, composite or steel safety footwear
    • Safety vest
    • Safety glasses (personal glasses may act as a substitute)
    • Hard hat

    If your reporting has been arranged in advance with our Public Information officer (PIO), he may be able to provide some of the above-listed materials. Please ask.

  3. If invited* inside the loopers, all of the following PPE is required:

    • Non-slip, steel-toed safety footwear
    • Safety vest
    • Safety glasses (personal glasses may act as a substitute)
    • Hard hat

    *No non-Division employee may enter the confines of a secured, City of St. Louis Water Division work site. This may on very rare occasions be arranged in advance. At that time, you and all members of your crew will be advised of the need for the afore-mentioned safety gear. Failure to be dressed in the appropriate PPE will result in being denied access to that area.

  4. If visiting any Water Division facility other than the administrative offices on Kingshighway, all above-listed PPE must be worn.

    *Again these facilities are not open to the public, and visits must be arranged in advance with our PIO.

  5. While we understand that you have a job to do, so do our crews. Therefore, we kindly ask that you please respect their time and space, allowing them to focus on the job-at-hand by not engaging them in conversation in an attempt to gather information. Any inquiries should instead be directed to our PIO (pio@stlwater.com).

  6. Work sites are often emergent situations and almost always fluid in nature. Therefore, at the discretion of our Safety Officer, you may be asked to relocate at any time. We ask that you respect his direction.

These guidelines are in place for both your safety and that of our crew members. We thank you in advance for your cooperation.

Press Kit

These items are available for use by media outlets under adherence to the requested guidelines.

Our Logo

*Usage details below.

Our Photo Album

Our Glossary

Replacement of excavated soil and material around a main or service line repair. The exposed area is refilled with rock and compacted to street level
A precautionary notice that is issued when there is potential for water contamination. Water should be boiled before drinking or cooking in at-risk populations
Mandatory notice issued when there is known and confirmed contamination of the water supply. All affected customers and businesses should boil water before consumption
One Hundred Cubic Feet
Cubic Foot
Valve inserted into tap site to allow flow to service line
Chain of Rocks Water Treatment Plant
Valve at property line controlling water service
Comprised of the Water Division and the Communications Division
Excavation to locate or assess an issue with an underground water main or service line
Fixed water rate bill that is determined by component count and not water usage
Controlled release of water to clean mains and improve quality
Grains per gallon
Howard Bend Water Treatment Plant
Exterior faucet often used to trace water lines or detect low pressure
Traffic safety post
Pipes distributing water throughout the water system
Rupture of a water main
Work order to fix a damaged water main and restore back to full service
Usage-based water billing. Usage is determined by a meter attached to the service line
Milligrams per Liter. Common measurement for unit concentration
Million Gallons per Day. Common measurement for plant production
Water produced at the plant, but not billed due to leaking pipes, theft, or meter error
Nephelometric Turbidity Units, gauging visibility
Per- and polyfluoroalkyl substances
Perfluorooctanoic acid substances
Measurement of alkalinity vs acidity
Finished work on job: asphalt, paving, landscaping
Pipe connecting the water main to a building or structure
Fund for restoration of residential service line leaks occurring between the main and the Tee-head
Internal request to investigate a site or citizen concern
Connection point of service line and water main
To cease water service to an account or entity
Valve used to stop water flow in service line
Shut-off valve inside the home
Access point for exterior shut-off valve (See: Tee-head)
Access point for exterior shut-off valve (See: Stop Box)
ARPA Program that provides financial assistance to eligible water customers
Measure of suspended particles affecting water clarity
Device used to control water flow within a system
Internal request to perform maintenance or service
Water Treatment Plant

Style Guide

This style guide is meant to help guide the writing and presentation of both employees of the City of St. Louis Water Division as well as partner entities and media organizations. We hope this guide helps promote consistency and correctness within and in reference to the Division.

Our Name

The Water Division is part of the Department of Public Utilities and, therefore, not a department in and of itself. Therefore, the proper way to reference us is:

  • The City of St. Louis Water Division
  • alternately, The City Water Division
  • or The Water Division (when having been previously referenced as a City entity)

Our Leadership

Niraj S. Patel, P.E. serves as both:

  • Director of Public Utilities
  • Commissioner of Water

However, when discussing or writing about him, it is appropriate to use the label of Director (i.e. Director Niraj S. Patel, P.E.)

Spencer Gould serves as the Special Assistant to the Commissioner.

Our Credentials

Several members of our team are accredited Professional Engineers. This hard-earned title requires a four-year ABET-accredited engineering degree, gaining four years of progressive work experience under a licensed PE, and passing two NCEES-administered exams: the Fundamentals of Engineering (FE) and the Principles and Practice of Engineering (PE) exams. It is represented by the letters P.E. following their name, much like M.D., PhD., or EdD.

Current P.E.s:

  • Director of Public Utilities
    Niraj S. Patel, P.E.
  • Water Distribution Executive
    Kevin Hampe, P.E.
  • Water Production Engineer (Howard Bend)
    Michael Galuzzo, P.E.

Our Typography

Primary Font:
Inter
  • Sans Serif
  • Arial may serve as an alternative if Inter is unavailable
  • Usage:
    • When displaying the Division name in proximity to the logo
    • In any promotional and partnership materials
Secondary Font:
Crimson Pro
  • Serif
  • Times New Roman may serve as an alternative if Crimson Pro is unavailable
  • Usage:
    • Certain accent points on the website
    • Certain promotional materials
    • Certain other digital applications
  • This should generally not be used outside the organization

Our Brand Palette

Blue
#3366CC
White
#FFFFFF
Black
#000000
Alt Blue
#1F477A
Alt White
#F7F7F7
Alt Black
#555555

Our Logo

Size:

  • Maximum:
    • 1280x1280px (Square)
    • 1280x471px (With Text)
    • 1280x584px (Text Only)
  • Minimum:
    • 64x64px (Square)
    • 261x96px (With Text)
    • 210x96px (Text Only)
Proper Usage:
  • As a stand-alone icon representing the Division
  • In conjunction with approved text and placement:
    • City of St. Louis (to the right of logo top; infer; pt)
    • Water Division (to right of logo middle; infer; pt; bold)
    • Yesterday. Today. Tomorrow. (to the right of logo bottom; infer; pt)
  • Utilizing only approved brand colors
    • Color Version: Blue; Alt Blue; White; Black
    • Monochromatic Version: Blue; White
    • Monochromatic Version: Alt Blue; White
    • B & W Version: White; Alt Black

Improper Usage:

  • Non-approved text placement
  • Adding non-approved text
  • Using any non-brand color