Who We Are

Home » About Us » Who We Are

Our Mission

To provide safe, reliable, and economical drinking water for all who live, work, and play in the City of St. Louis.

Yesterday.

Today.

Tomorrow.

Our Values...

Public
Uncompromising
Reliable
Economical

...are PURE StL

Your City. Your water.

Safe water is our mission.
There for you, everyday.

Long-term investment in you.

Our Values

Public
Your City. Your water.
Uncompromising
Safe water is our mission.
Reliable
There for you, everyday.
Economical
Investing in you.

Our Vision

To responsibly serve our residents for generations to come by continuously improving our drinking water system, consciously implementing innovative processes, transparently communicating to our customers, and faithfully acting as good stewards of this public utility on which they depend.

Our Story

Nestled along the banks of the Mississippi – the nation’s most powerful, most storied river – the City of St. Louis acts as proprietor of a municipal water division whose source winds back almost 200 years.

The “Father of Waters” combines with the Missouri River to act as freshwater powerhouses supplying the residents of the Gateway City with some of the most highly-regarded drinking water in the country.

Skilled professionals at the Chain of Rocks Treatment Plant to the north and the Howard Bend Treatment Plant in Chesterfield work around the clock to ensure that only the highest quality, safe water fills the pipes, tubs, and glasses of everyone who lives, works, and plays in St. Louis.

Dedicated field crews labor tirelessly in all conditions, at any time of day or night, to safeguard an uninterrupted supply of water regularly for you, your family, neighbors, friends, and customers.

Compassionate customer service representatives provide caring support to customers, old and new – answering questions and offering economical solutions.

Together, our nearly 300 team members proudly act as stewards of your municipal water supply.

Our History

Chain of Rocks Treatment Plant (circa. 1915)